Loyalty voucher platform

Closed-loop alternative payment and gift vouchers to boost sales and customer satisfaction.

Gift vouchers: Your ticket to customer loyalty

A seamless rewards experience with closed-loop payment methods.

Wirecard gift cards and coupons are a closed-loop alternative payment method that helps you boost sales and encourage customer engagement. The Wirecard voucher platform helps you build the ideal gift voucher program in a flexible way that fits your business. As part of the acquiring service, we support the processing of gift cards and vouchers, enabling you to focus on pleasing customers and retaining them.

Key benefits:

  • Improve customer satisfaction and retention
  • Encourage higher basket values
  • Win over dissatisfied customers with compensation vouchers
  • Improve cash flow with alternative payment options
  • Offer user-friendly vouchers for multi-brand platforms
  • Enhance refund processes by offering instant gift cards

Customer loyalty program expertise, in your industry

Wirecard supports clients in a variety of industries with our expertise. We can help you understand how to set up customer-winning loyalty rewards schemes based on gift vouchers, rewards, and discounts.

Supermarket and goods

Increase basket size and customer retention with gift cards and promotion vouchers

Public transportation

Increase customer satisfaction with the use of compensation vouchers

Marketplace

Improve cash flow with alternative payment and vouchers for multi-brand platform

E-commerce

Improve the refund process with instant value gift cards or discount codes when goods are kept

How to win customer loyalty? Ask the experts

Our loyalty voucher platform offers a number of different options to please your customer—in-store, online, or mobile. Get in touch with us today to find the right solution for you.

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A closed-loop alternative, independent of schemes

Closed-loop rewards help you steer customer loyalty and sales. Our platform enables you to create your own closed-loop alternative payment method to suit your multichannel ecosystem.

Why offer a closed-loop voucher scheme?

  • Omnichannel acceptance across brick-and-mortar and online stores: POS terminal, mobile app, web checkout, and more. Plus online and offline redemption for customers.
  • Multiple form factors: digital vouchers, physical gift cards, promotion codes, coupons for in-store, and even preprinted cards (with external partner support).
  • Global coverage: The closed loop voucher solution is available in all countries with Wirecard presence.
  • Split payment as part of our acquiring service: In contrast to open-loop vouchers running on scheme rails, with closed-loop, the voucher account balance can be called up at any time and prices updated immediately.

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Split transactions? Not a problem

Allow partial payment with gift cards for more flexibility.

By bundling voucher functions with Wirecard acquiring services, you create a seamless payment experience for your customers. In case of a rollback of a split-payment transaction, such as where a credit card is combined with a voucher in one transaction, processing is not a problem with the payment capabilities of Wirecard. This saves shop operators a great deal of effort and further boosts customer satisfaction.

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