How to deal with cyber-attacks – best practices

December 2016
Powered by the Paypers | Risk Management, Digital Identity, Security & Online Fraud

Europol`s European Cybercrime Centre (EC3) hosted a Mock Retail Cyber Hack exercise in cooperation with MasterCard, intended to simulate a cyber-attack on European merchants.

The event was held at Europol’s headquarters in The Hague and focused on providing first-hand experience to merchant customers and their acquirers in order to understand the steps to follow in case of a cyber-attack and to raise awareness of the issue.

The project brought together representatives from law enforcement, the retail industry, banking sector, forensic investigation field, Dutch Electronic Crimes Task Force (ECTF) and Dutch Computer Emergency Response Team (CERT).

The Mock Retail Cyber Hack also aims at creating a network of trusted contacts to facilitate information exchange regarding rising cyber threats and, in this way, share ideas to reinforce the cyber security and eliminate these threats in the bud. The simulation seeks to iron out the inconsistencies in order to ensure that the ecommerce environment becomes more secure, thus discouraging criminals to commit cyber hacks with a view to preventing financial loses.

Through this initiative, participants learned what their particular role is and who can provide assistance and advice in case a cyber-hack occurs. Furthermore, the simulation revealed how to deal with threats such as infiltration to the payment system or denial of service (DoS) attacks.