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Consumer Incentives 2019

Consumer Incentives Report

How digital incentives drive customer loyalty

Did you know that 45% of customers prefer digital gift cards to all other types of rebates and rewards? In the Wirecard 2019 Consumer Incentives Survey, we uncovered why shoppers prefer digital incentives, what they expect from the rewards experience, and how you can take your loyalty program to the next level. Download the free report to learn why incentives may be your biggest driver of opportunity in 2019 and beyond.

Find out why incentives are a valuable opportunity and a must-have in your industry

Discover consumers’ payment preferences, and whether your CI program measures up

Use customer feedback to improve your rewards in ways they’ll appreciate

Get to the heart of changing customer loyalty behaviors

The Wirecard 2019 Consumer Incentives Report

Incentives trigger customer engagement, build loyalty, and ultimately drive revenue. In fact, 75% of customers said they were likely to make another purchase after receiving a rebate or reward. Based on the Wirecard 2019 Consumer Incentives Survey, this report explores when and where shoppers expect rewards, why they prefer digital incentives to other payment types, and how digitally transformed incentives programs empower companies to take back their influence.

You’ll discover:

  • Customer expectations for the perfect rebate experience
  • Rewards opportunities by industry
  • The impact of incentives on loyalty and behavior
  • And more!