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What does mail order/telephone order mean?
The acronym “MOTO” stands for “mail order/telephone order" in other words, orders that arrive by email, regular mail, phoneor fax and are paid for by credit card. MOTO can also refer to card not present (CNP payments), although these are getting rarer.
There are three ways to execute credit card payments:
- POS solution: for transactions in physical stores
- e-commerce solutions: for transactions in online shops
- MOTO solutions: for transactions initiated by email, phone etc.