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Global Consumer Report

Global consumer report1

Lifting the lid on consumer demands in retail

Gone are the days when having a great website was enough—brands now need to keep up with evolving retail trends. Wirecard surveyed 6,000 consumers around the world to find out what retailers need to do to meet the demands of the modern shopper. The Wirecard Global Consumer Report gives insight into the preferences and expectations of retail customers worldwide.

The quest for unified commerce: Technology is the answer.

Cashless payments are skyrocketing, and biometric payments are not far behind.

Sustainable shopping matters and is here to stay.

Cross-border shopping opens new doors for both consumers and retailers.

Download the Wirecard Global Consumer Report

The Wirecard Global Consumer Report gives insight into the preferences and expectations of retail customers worldwide. The Wirecard commissioned survey was carried out by the independent market research agency Vanson Bourne. A total of 6,000 adult consumers from selected countries in Europe, APAC, and the Americas were interviewed in October, November, and December 2019.

Download the report to find out:

  • What channels do consumers use to make the majority of their purchases?
  • How open are consumers to using biometrics to authorize a payment?
  • What technologies are consumers most excited to use in-store?
  • How is going plastic-free influencing the way consumers shop?