Privacy policy

Last updated on 28.01.2021

1. General

Wirecard AG (“Wirecard”, “we”) operates this website in accordance with the provisions of the European General Data Protection Regulation 2016/679 (“GDPR”), the German Federal Data Protection Act (Bundesdatenschutzgesetz, “BDSG”) and all other provisions with relevance in the area of data protection law.

2. Contact us

The data controller of your personal data is Wirecard AG, Einsteinring 35, 85609 Aschheim, Germany.

If you have any questions about how we collect, store and use your personal information or would like a copy of the information we hold about you, then please contact our Data Protection Officer. You can either write at the above address or e-mail to: data.privacy[at]

3. Cookies

Cookies are small text files which are stored locally in your internet browser‘s cache memory, in order to be able to recognise it. Wirecard uses different types of cookies, and we provide further information on these cookies here. In general, we use cookies that are necessary for the operation of the website and you cannot opt out of the use of these cookies. In addition, we use cookies that enhance the functionality and use of the website (as further described below in section 4), such as to make use of the website easier for visitors, and in order to be able to design it in a more customized manner. You can choose your individual settings in section 4.3 Information on Web Analysis Tools, or configure your web browser so that it informs you when cookies are stored, or to prevent the storage of cookies. Further information in this context can additionally be found in the help function of your web browser. However, we would like to expressly make you aware of the fact that some parts of this website may possibly no longer function faultlessly without cookies.

4. Processing of personal data and other data by Wirecard during visits of our website

4.1 Information we automatically collect when you access our website

No personal data will be collected, since the IP address is truncated before collection.

4.2 Transfer of your personal data

Your personal data will be used only to the extent necessary to achieve the purposes named in this data privacy statement. Your data will be forwarded to third parties, if at all, only within the limits of statutory regulations. Personal data will be forwarded to government institutions and authorities only within the limits of compulsory national legal provisions, or if those data must be forwarded for legal or criminal prosecution because abusive or fraudulent actions have been committed. Forwarding for any other purpose, especially for address trading, is excluded.

4.3 Information on Web Analysis Tools

4.3.1 Google Analytics

This Wirecard website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies that are stored on your computer and make it possible to analyse how you utilize the site. The information generated by the cookie (including the IP address) is transferred and stored on a Google server located in the United States. On this website, Google Analytics is extended by the code “gat._anonymizeIp():” to ensure anonymized collection of IP addresses (so-called IP-Masking). This means that Google will truncate/anonymize the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

Google uses the information on our behalf to evaluate how this Wirecard website is used, create reports about the activities on the site for the site operators, and to perform additional services regarding website and internet utilization. Further, Google may pass this data on to third parties, if required by law or if using their services to analyse this data. Google will not associate IP addresses with any other information held by Google.

You can prevent the storing of cookies by choosing the appropriate settings in your browser; however, we would like to point out that in this case some functionality of the website may not be available to its full extent. Further you can prevent the collection and processing of cookie created data relating to your utilization of the website (including your IP) via Google by downloading and installing the browser-plugin available under this link.

You can refuse the use of Google Analytics by clicking on this link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website.

Further information concerning the terms and conditions of use for Google are available under this link. Further information concerning the data privacy of Google can be found under this link.

5. Data retention

We store your personal data for as long as it is needed to fulfil the purpose for which they were collected notwithstanding any statutory retention obligations, in particular according to tax or accounting law.

6. Data safety

In order to protect the personal data against loss, falsification or disclosure to unauthorised third parties, we have taken adequate organisational, technical and administrative measures. Wirecard uses firewalls in order to prevent unauthorised access to servers. The servers are located at a safe location in Germany to which only authorised staff have access. All staff members and all persons involved in the processing of data are subject to an obligation to comply with all laws relating to data protection, and to treat personal data confidentially.

7. Data subjects rights

Under GDPR, visitors as data subjects have certain rights in particular the right to access, correct, update, or request deletion of your personal data that we store about you.

You can object to processing of your personal data, ask us to restrict processing of your personal data or request portability of your personal data. Again, you can exercise these rights by contacting us by sending us a email to the emailadress below.

Similarly, if we have collected and processed your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact us at the above e-mail address.

Our data protection officer can be reached under data.privacy[at]