Wirecard digitalizes payment process for private patients of TeleClinic

TeleClinic is the first portal in Germany for remote treatment

Jana Tilz
Corporate media inquiries
Jana Tilz

VP Corporate Communications & Branding

Jan 05, 2018

Wirecard, a leading global financial technology company, is collaborating with TeleClinic to provide a digital solution for billing processes with private patients.

TeleClinic is the first supplier enabling patients to digitally and remotely consult and receive treatment from doctors. Digital doctor consultations are generally available to private and legally insured persons. Until now, around six insurers, including statutory health insurers, have taken on the costs for digital doctor consultations in addition to more orthodox visits to medical practitioners. Since private patients, in general, must initially pay their medical bills themselves and the payment process should be as simple and easy as possible, Wirecard has developed a digital payment process for TeleClinic doctors’ private patients. Within this framework, Wirecard will digitalize the online payment process for TeleClinic and fully process all credit card payments and SEPA direct debits.

TeleClinic enables German patients to see a doctor by video appointment, among other things. This has already become a part of everyday life in other countries such as Switzerland, England and the USA. In the MLP health report 2016, around 61% of German doctors said that they are in favour of expanding telemedical services on offer. Approximately 70% of patients answered that a video consultation with a doctor would be important to them. TeleClinic is the first company in Germany to receive authorisation to provide medical treatment via modern, digital channels. With this treatment, patients benefit from a fast, specialised consultation in connection with a simple payment process if they are paying for themselves.

Prof. Dr. med. Reinhard Meier, Founder and Medical Director of TeleClinic GmbH: “TeleClinic offers 24/7 medical consultations via all modern and current communication channels. We have chosen Wirecard to be our partner for online payment processing for private patients so that we can meet the requirements set by our patients’ digital lifestyles.”

Boris Bongartz, Head of Sales Digital Goods at Wirecard: “As an international driver of payment process digitalization, we are delighted to be digitalizing payment processing for medical consultations via modern communication methods together with TeleClinic in order to offer private patients the simplest and easiest payment process that we can.”