Issuing Reporting Officer- Chennai

Job Code - JB 044

Under the supervision of the service level management team, the issuing reporting officer will work in close coordination with the various Issuing service delivery and service management teams to generate and maintain comprehensive information and summary of the product’s state and status quo.

The reporting officer will coordinate the data collection from various sources such as the performance and monitoring team, the service deliveries, system data sources such as the database, the logging solution etc., to compile appropriate information reporting on the adherence of the delivered service with the management strategy as well as the customer agreements

  • Creating and maintaining data models and corresponding reporting requirements
  • Proposing improvements, innovative solutions and technologies for data processing and Business Intelligence
  • Realizing proof of concepts to validate new technologies and techniques for data processing
  • Proactively providing an overview of modern technologies for data processing
  • Reporting on program status and impact to a number of audiences and through a variety of formats;
  • Coordinating recurrent report outputs, highlights and ad-hoc reporting as well as providing substantial inputs to the service level management team to support the established continual service improvement plans


  • Degree in Computer Science, Information Systems or any related field, or several years of equivalent work experience in a data-mining related field
  • A minimum of two years of demonstrated experience in related work in reporting on program implementation and results
  • Excellent SQL skills
  • Proficiency in at least one programming language
  • The knowledge of product platforms like Big Data, Cloudera Enterprise Data Hub, Oracle, MPP databases, columinar databases, BI tools
  • Experience working with an international development organization and knowledge of reporting procedures, best practices, guidelines and tools for communications
  • excellent command in spoken and written English, Additional languages would be a plus
  • Experience in electronic payment processing and applications would be a plus
  • Advanced degree in a relevant field desired, but not required