Issuing Operations Analyst, Global Financial Services Operations

Issuing Analyst for Global Financial Service Issuing operations responsible for analysis of Wirecard Issuing Prepaid Card programs across several countries in Asia and Asia Pacific region. Responsibilities include reviewing data reporting requirements to Schemes, Regulatory bodies, internal and external stakeholders. This role will also play an integral part in implementation of Issuing card programs and ensuring that operation aspects of ‘live’ card programs are running smoothly and efficiently.


Responsibilities

  • Provide data analytics on Issuing programs
  • Ensuring that report delivery for various programs are running smoothly
  • Reviewing, designing and maintaining internal and external stakeholders reporting requirements
  • Support client escalations and ensuring proper resolution of production tickets.
  • Gathering of requirements from internal stakeholders to liaise with external vendors for specific enhancements
  • Collaborate and work with the Wirecard Project team to ensure that clients issuing program goes ‘live’ according to project timeline (eg UAT testing, sanity testing)

Requirements

  • 2-3 years of experience in payment cards operations environment for a major bank, PSP or processing company in a finance or operations role.
  • Diploma or Bachelor’s Degree in Business/Finance/Economics/Mathematics
  • Basic programming knowledge will be an added bonus
  • Strong problem solving and analytical skills
  • Good understanding of the VISA and MasterCard Authorization, Settlement and Clearing concepts
  • Familiar with VISA and MasterCard core rules
  • Excellent written and verbal communication skills
  • Attention to detail and focus on task completion
  • Proactive, innovative and self-motivated
  • Fluent written and spoken English is a must (any other foreign language is a plus)

Benefits

  • Challenging and diverse tasks with scope for introducing your own ideas and experience;
  • An excellent working atmosphere in a highly-motivated and successful team with an international company culture;
  • Further professional and personal development at one of the world's leading providers of payment processing;
  • An attractive salary as well as long-term prospects and a chance for promotion in a successful company that is growing strongly.