Business Monitoring Manager

  • Monitor all existing merchants’ business structure and status including any changes of UBO and directors, company structure, company address etc to ensure ongoing solvency
  • Monitor all existing merchant’s business activities to ensure changes in products and services, URL, Terms and Conditions, mail, phone scripts etc are approved and compliant with Wirecard policies.
  • Review existing merchants on a regular basis to ensure they act in line with their contractual agreement with Wirecard and that the deposit held is sufficient.
  • Report and alert on illegal merchant business content and/or any limit breaches.
  • Research and update the internal and external merchant investigation and monitoring tools available in the region.
  • Perform investigation tasks where are required and / or during peak periods
  • Co-operate with sales operation to support the merchant boarding process in an efficient manner.
  • Support Risk, Fraud and Compliance functions in formulating strategy, process, and execution.
  • Support the function to maintain and improve merchant monitoring policies and procedures.

Requirements

  • 5 years and above relevant experience in business underwriting / financial analysis
  • Familiar with Payment industry or card acquiring / issuing schemes
  • Familiar with applicable local regulations across the region
  • Experience in portfolio management and credit risk reporting
  • Experience in Microsoft Office (Excel, Word, PowerPoint)
  • Fluent in regional languages
  • University degree in finance, business or relevant
  • Able to travel 10% of the time
  • Attention to detail
  • Strong knowledge of automation tools and report builders
  • Advanced knowledge in financial statements
  • Excellent data querying and management skills
  • Excellent verbal and written communication skills
  • Strong prioritization and execution skills
  • Effective interaction with different departments
  • Quality focused with a passion for continuous improvement
  • Ability to learn and adapt to new risk management tools
  • Self-motivated and a good team player

Benefits

  • Learning Opportunities
  • Regional Exposure