Posted on 13.11.2014 at 22:38

Leipzig:

Reporting / Statistics Coordinator

For its subsidiary Wirecard Communication Services GmbH, Leipzig, we are seeking to strengthen our team.


Your Tasks

  • Production of reports and statistical analyses of call centre-specific KPIs for our clients
  • Formulation of KPIs for employee assessments and/or appraisals
  • Analysis and interpretation of statistical data for process optimisation
  • Preparation of forecasts
  • Development and implementation of a comprehensive KPI reporting system

 

Your profile

  • Commercial qualification or equivalent
  • Working knowledge of IT office software as well as specific knowledge of the software used to produce and present statistics and reports
  • Knowledge of call centre-specific KPIs and processes
  • Experience in interpreting and presenting statistical results
  • Very good knowledge of spoken and written German and English
  • You are a team player

 

We offer

  • Challenging and diverse work with scope to introduce your own ideas and experience
  • An excellent working atmosphere in a highly-motivated and successful team with an international corporate culture
  • An attractive salary as well as long-term prospects in a successful company with strong growth
  • A modern workplace

 

 

Become part of our success story. Become part of a dynamic team with one common vision: "Make payment happen."